I don't live in Australia, can I still buy and use the DVD?
Yes. You will be charged AUD $10 per DVD (+ postage to your location) and we will use the current exchange rate located at GoCurrency.com to determine your final total.  DVDs will not be dispatched until funds have cleared.  You will need to inform our sales team of your video format when ordering (eg. NTSC or PAL). 

Can I use the DVD that I purchase in a group setting?
DVDs are intended for private use, however, under certain circumstances we can waive this condition, please Contact Us directly.

Will the DVD work in my computer?
Yes. So long as the optical drive in your computer supports DVD optical disks.

Can I make a copy (or share across a network) of a purchased DVD for a friend or relative?
No. This is a violation of your conditions of purchase.

I am just setting up painting, where do I begin acquiring the equipment? 
Any local art supply shop should carry the brushes and the paint that need to to begin painting like a pro. Remember start off small you do not need expensive equipment to begin.

Can I just purchase the piece of artwork instead?
Yes. Direct your browser to www.kenharrisart.com.au  

What is the quality of the DVD?
All movies are recorded in DVD quality.  You will not recieve AVI or DIVX files, you will receive actual DVDs.

What if I am not happy with my purchase?
You are required to Contact Us within 5 days of the DVD being delivered and return it (by post) in the the next available posting cycle.  NOTE: You will be refunded the price of the goods only on their arrival to Ken Harris, postage will NOT be refunded.  Refunds will only be given if the items return in the same condition as to what they left initially for dispatch.

What do I do if I have any other questions?
Please do not hesitate to call Ken Harris on +61 2 07 3209 6828 or email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it